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How to fix Norton Code Error 9?

Norton antivirus is one of the excellent security software available in the digital market of this 21st century. This protection package works as a powerful anti-malware to safeguard the devices of the users by honestly encountering all the threats like Trojans, viruses, worms, spyware, etc.


Users may come across some errors while using their Norton antivirus. “Norton Code Error 9” is also one of such type of errors. Go through this article to get useful information regarding this;


What are the Symptoms of Norton Code Error 9?


  • “Norton code Error 9” may crash the dynamic program Window of the system
  • The system may not even turn on
  • The message “Norton Antivirus Error Code 9” appears showing that the system is in danger
  • The operating system downloaded on the computer may runs slowly
  • Windows that you are using on your system responds lazily to the input
  • Your system will hang, not responding to any command/ click.


When the Error 9 does occurs?


The message showing that Norton Code Error 9 has captured your system may appears at the time of the antivirus program installation, Windows startup or shutdown or while the antivirus is running on your system, or in the middle of the installation process of the Windows operating system. Users should monitor when and where the error occur in order to troubleshoot/ fix it in a better way.


What are the Causes for occurrence of Error 9?


  • Incomplete download or installation of Norton antivirus security suite
  • Unknowingly or mistakenly deletion of Norton antivirus related records
  • Degradation in Windows registry due to any kind of software change (installation or uninstallation) in Norton antivirus
  • Deterioration of important documents or records related to Windows or Norton antivirus


‘Error 9’ is run time error; some steps are given below to which would help the users in troubleshooting such types of run time errors:


Step 1: Repair “Registry Entries” related with Error 9


Step 2: Perform complete threat scan of your computer


Step 3: Remove the junk of your system with the help of disk cleanup


Step 4: Update the device drivers of your system

If want the drivers to update automatically; Click start → right-click Computer → select Manage → click Device Manage. Now, double-click the yellow exclamatory mark appears in front of you and then click ‘update drivers’ option. 


Step 5: ‘Fix’ the changes occurred in the system recently, by using ‘Windows System Restore’


Step 6: Uninstall the previously installed Norton antivirus program associated with ‘Error 9’ and then re-install a latest Norton security software


Step 7: Run ‘Windows System File Checker’ by typing & executing the ‘sfc /scannow’ command


‘System File Checker’ is a helpful tool included in Windows operating system to allow the users to examine for and reorganize the degradation detected in Windows system documents.


Click Start → type ‘cmd’ in the search box → type ‘sfc /scannow’ command and hit ‘enter’ to execute the command.


Step 8: Install All Available Windows Updates


             To check the available Windows (Windows XP, Vista, 7, 8, and 10) Updates:


Click Start → search ‘redesign’ option → click Enter. This will make Windows Update exchange box to appear on your system display → click the install update option


Still being irritate?

If the error is still persisting and irritating you. Call for Norton Customer Support from the certified technical team at VSupport24. The technical experts here will tackle the issues in a better way and provide the valuable Norton support to the customers. Just dial our Norton 360 support phone number –1-888-483-4910, to receive the instant support.